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The Ontario Soccer Association

Accessibilities for Ontarian's with Disabilities Act, 2005 (AODA)
More than 15% of Ontarians have a disability – that's more than 1 in every 7 people living in Ontario. The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) seeks to remove barriers and achieve accessibility for persons with disabilities in a number of key areas.

Under the AODA, the Province of Ontario will implement five accessibility standards:

1. Customer Service
2. Transportation
3. Information and Communication
4. Employment
5. Built Environment

The Accessibility Standards for Customer Service, requires organizations in Ontario to meet certain requirements by January 1, 2012. (The other standards: Transportation, Information and Communication, Employment and Built Environment are in various stages of development and will be enacted into law with a phase-in approach)

The Ontario Soccer Association's commitment to Accessibility
The Ontario Soccer Association is committed to achieving barrier free accessibility for all person with disabilities that seek services or products of The OSA. The expectations of the Customer Service standard are consistent with providing the best soccer experience and the best experience for all who come to The OSA to access services.

This section of The OSA's website aims to provide all members with informaiton about accessibility related resources as well as inform all customers of The OSA's policies and procedures. By law, all OSA staff, contractors, and volunteers are required to complete accessibility training. The OSA will ensure that all interactions and practices will meet the accessibility standards and maintain the dignity of all to the association. 


OSA Accessibility Policy

OSA Service Disruptions

OSA Feedback and Inquires


AODA Workshop Presentations
        Active Living Alliance Presentation
OSA AODA Presentation
Training Resources

OSA Accessibility Brochure


The Ontario Soccer Association is offering assistance to District Associations and Clubs, in order to be in compliance with the AODA law by January 2012. These templates are to act as guides for your organization in developing a suitable AODA Plan. Your organization's AODA plan should have components from all of the following templates in order to be in compliance.

For more accessibility information please visit:

Ontario Ministry of Community and Social Services - AccessON

Active Living Alliance

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