Under the AODA, the Province of Ontario will implement five accessibility standards:

1. Customer Service
2. Transportation
3. Information and Communication
4. Employment
5. Built Environment

The Accessibility Standards for Customer Service, requires organizations in Ontario to meet certain requirements by January 1, 2012. (The other standards: Transportation, Information and Communication, Employment and Built Environment are in various stages of development and will be enacted into law with a phase-in approach)

The Ontario Soccer Association's commitment to Accessibility
The Ontario Soccer Association is committed to achieving barrier free accessibility for all person with disabilities that seek services or products of The OSA. The expectations of the Customer Service standard are consistent with providing the best soccer experience and the best experience for all who come to The OSA to access services.

This section of The OSA's website aims to provide all members with informaiton about accessibility related resources as well as inform all customers of The OSA's policies and procedures. By law, all OSA staff, contractors, and volunteers are required to complete accessibility training. The OSA will ensure that all interactions and practices will meet the accessibility standards and maintain the dignity of all to the association.